a tale of
AHA! LEArning
Income|Outcome Aha! Moments
Case Studies in Learning
“We Spent So Much on R&D, We Couldn’t Afford to Implement It!”
Income|Outcome gives R&D teams a real-world experience of business thinking.
At the very first Income|Outcome public workshop, a participant from a pharmaceutical company — the Head of Learning & Development — raised a request midway through the session. She loved the program, but wanted more emphasis on R&D. It’s critical in the pharma industry, and her R&D teams need to understand how the business actually works.
We immediately modified the simulation to include some R&D investment dynamics, without disrupting the flow of the game. The result was that her team spent so heavily on R&D that they couldn’t afford to implement any improvements.
Her team was frustrated, but she was thrilled.
Participant reaction: “This is so real-world. Our R&D groups need to see what happens when they focus only on innovation without considering the financial impact.”
What Happened Here?
R&D teams gained business insight: They experienced how cash flow and operational constraints impact their ability to execute innovations — and why financial literacy matters to R&D success.