KPIs, Rewards and Business Acumen

Towards the end of Income/Outcome workshops we look at Key Performance Indicators (KPIs) and other metrics, and consider how people change their behavior depending on what they are measured on. We subscribe to the rueful view that if you measure … Read More »

The “Driving the Car” Joke

A joke I’ve made (but which sometimes gets me into trouble from which, I often try to extricate myself with the help of a Davenport attorney) is about how different departments in a company drive the company car. The Finance … Read More »

Business Acumen for Finance Managers

One of the great things about running open enrollment workshops within a corporation is that you get a cross-section of managers participating, not all from the same silo.  Mixed functions sit together on teams, and typically argue for decisions to … Read More »